Privacy Policy

Privacy policy

PRIVACY POLICY

Last Updated: [2026]

SellPoint Store (“SellPoint Store,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of users of our platform.

This Privacy Policy explains how we collect, use, store, and protect information when you access or use SellPoint Store.

By using SellPoint Store, you acknowledge that you have read and understood this Privacy Policy.

1. ABOUT SELLPOINT STORE

SellPoint Store is a classified marketplace that allows individuals and businesses to advertise products and connect directly with potential buyers.

SellPoint Store does not operate an escrow service and does not process or hold payments between buyers and sellers.

2. INFORMATION WE COLLECT

Depending on how you use the platform, we may collect the following information:

Account Information

When you create an account, we may collect information such as:

  • Full name;
  • Email address;
  • Phone number;
  • Username;
  • Password;
  • Account type; and
  • Other information required to create and maintain your account.

Seller Verification and KYC Information

Sellers may be required to complete KYC (Know Your Customer) verification.

Depending on the verification process, this may include information such as:

  • Full legal name;
  • Date of birth;
  • Identification information;
  • Identification documents;
  • Phone number;
  • Address or location information; and
  • Other information reasonably required for identity verification.

KYC information is collected for verification, fraud prevention, security, and compliance purposes.

Listing Information

When you create a product listing, we may collect and store:

  • Product name;
  • Product description;
  • Product photographs;
  • Price;
  • Category;
  • Location;
  • Seller contact information;
  • Business information; and
  • Other information you choose to include in your listing.

Communications

If you contact another user through features provided by SellPoint Store, we may process information associated with those communications where necessary to operate, secure, or investigate activity on the platform.

Communications conducted directly through third-party services such as WhatsApp may also be subject to the privacy policies of those third-party services.

Technical Information

When you use our website, we may automatically collect certain technical information, such as:

  • IP address;
  • Browser type;
  • Device information;
  • Operating system;
  • Pages visited;
  • Date and time of access;
  • General usage information; and
  • Information collected through cookies or similar technologies.

3. HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Create and manage user accounts;
  • Publish and manage product listings;
  • Verify seller identities;
  • Provide and maintain the platform;
  • Allow buyers and sellers to contact one another;
  • Respond to support requests;
  • Detect and prevent fraud, scams, abuse, and prohibited activity;
  • Protect the security of users and the platform;
  • Improve our website and services;
  • Communicate with users about their accounts or listings;
  • Provide relevant platform notifications;
  • Enforce our Terms of Use;
  • Comply with legal and regulatory obligations; and
  • Protect our legal rights and legitimate business interests.

4. KYC AND IDENTITY VERIFICATION

Certain sellers may be required to complete identity verification before accessing specific selling features.

KYC information is used primarily to verify identity, promote accountability, prevent fraudulent activity, and comply with applicable legal or regulatory requirements.

KYC information may be processed by third-party identity verification providers where necessary to complete verification.

We do not make KYC information publicly available as part of a seller's public listing unless specifically stated or permitted by applicable law.

5. INFORMATION SHOWN TO OTHER USERS

Information included in a public product listing may be visible to other users and visitors to SellPoint Store.

This may include:

  • Seller name or business name;
  • Product photographs;
  • Product description;
  • Price;
  • General location;
  • Listing information; and
  • Contact options provided by the seller.

If you choose to publish your phone number, WhatsApp contact, business details, or other information in a listing, you understand that other users may be able to access and use that information.

Do not publish sensitive personal information in your product listings.

6. CONTACT BETWEEN BUYERS AND SELLERS

SellPoint Store allows buyers and sellers to communicate directly.

Where a seller provides a phone number or WhatsApp contact, the buyer may contact the seller using those details.

Once users communicate or transact outside SellPoint Store, the processing of information by third-party services may be governed by those services' own privacy policies.

Users should exercise caution when sharing personal information with other users.

7. PAYMENTS AND FINANCIAL INFORMATION

SellPoint Store does not operate an escrow service and does not hold or transfer money between buyers and sellers.

Payments for products advertised on SellPoint Store are arranged directly between buyers and sellers.

SellPoint Store does not require buyers to provide us with their bank card, bank account, PIN, or other financial credentials for the purpose of completing a transaction between users.

Never share your bank PIN, password, OTP, or other security credentials with another SellPoint Store user.

8. COOKIES AND SIMILAR TECHNOLOGIES

SellPoint Store may use cookies and similar technologies to:

  • Keep users logged in;
  • Remember preferences;
  • Improve website functionality;
  • Understand how the platform is used;
  • Improve security; and
  • Analyze website performance.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some platform functionality.

9. HOW WE SHARE INFORMATION

We do not sell personal information to third parties for their independent marketing purposes.

We may share information where reasonably necessary with:

  • Identity verification providers;
  • Hosting and infrastructure providers;
  • Website and technology service providers;
  • Security and fraud-prevention providers;
  • Customer support providers;
  • Analytics providers;
  • Professional advisers; and
  • Government, law-enforcement, regulatory, or other authorities where required or permitted by law.

Third-party service providers may only receive information reasonably necessary for the services they provide, subject to applicable contractual, legal, and security requirements.

10. DATA SECURITY

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure.

You are also responsible for protecting your account credentials and should use a strong password and avoid sharing your login information with anyone.

11. HOW LONG WE KEEP INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Maintain your account;
  • Provide our services;
  • Meet legal or regulatory requirements;
  • Resolve disputes;
  • Prevent fraud and abuse;
  • Enforce our agreements; and
  • Protect our legitimate business interests.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

12. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of information where applicable;
  • Request restriction of certain processing;
  • Object to certain processing;
  • Withdraw consent where processing is based on consent; and
  • Request information about how your personal information is being processed.

Some rights may be subject to legal limitations or exceptions.

To exercise a privacy right, contact us using the details provided below.

13. CHILDREN'S PRIVACY

SellPoint Store is not intended to be used by children in circumstances where the collection of their personal information would be unlawful.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us.

14. THIRD-PARTY WEBSITES AND SERVICES

SellPoint Store may contain links to third-party websites or services, including services such as WhatsApp.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We encourage you to review the privacy policy of any third-party service you use.

15. INTERNATIONAL DATA PROCESSING

Some of our technology or service providers may process information outside Nigeria.

Where personal information is transferred or processed outside Nigeria, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection requirements.

16. DATA BREACHES

Where required by applicable law, we will take appropriate steps to investigate and respond to personal data breaches and provide notifications to affected parties or relevant authorities where legally required.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When we make significant changes, we may update the “Last Updated” date and provide additional notice where appropriate.

Your continued use of SellPoint Store after an updated Privacy Policy becomes effective means you acknowledge the updated policy.

18. CONTACT US

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have a concern about how your information is being handled, please contact us:

SellPoint Store
Email: [Insert Official Email Address]
Phone: [Insert Official Phone Number]
WhatsApp: [Insert WhatsApp Number]
Website: [Insert Website Address]

You may also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) where you believe your personal data protection rights have been violated.

19. YOUR ACKNOWLEDGEMENT

By using SellPoint Store, you acknowledge that you have read and understood this Privacy Policy and understand how your personal information may be collected and processed as described above.

SellPoint Store — Buy. Sell. Connect.